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help please???
I sure hope my forum will be working tonite! The week end is the best time for music, ya know....
Thanx,
evrstrong
Ugh.
To respond to some of the remarks here:
Harry and Alice are staff working for Aimoo; and Owner of the Aimoo Help Forum and Diamond Support forum, just like any other Owner of an Aimoo forum. It is not all they do but I won't go into that.
It is a Monday to Friday job and they do not usually work weekends, although Harry has sometimes worked weekends but it is not a normal occurrence.
Karrier, OZ and I are volunteers on the Help Forum. As volunteers, we are not able to contact all Owners of Aimoo Forums.
Harry cannot do anything in or on Aimoo unless he is on the computer in the Aimoo office. Being Saturday, he was not in the office.
When Aimoo first went down, I contacted Harry. He contacted the IT Department by telephone. They got it up and running within 1.5 or two hours or so, depending on where one lives. It was 1.5 hours for me.
As soon as Harry got word from the IT Department by telephone that they were going to be working on Server 4, Harry advised me. Obviously checking for issues and doing maintenance is not a quick fix.
Initially it was thought that it was going to affect all Servers, but then Harry got word only Server 4 would be offline intermittently. I have a forum on Server 4 and I managed to send out a Group Email to my members when the forum was online.
I have no idea when Server 4 will be back online completely, rather than intermittently, but I imagine it won't be much longer.
Babs
Babs
Well I sure hope mine is not still down tomorrow too.. Then I will be very MAD...!!!!!!
Here are the 2 links...
http://forum4.aimoo.com/SunnysBackgrounds
http://forum4.aimoo.com/SunnysHideOut
Nothing aginst you babs..Love ya girl.... This is just frustrating... I don't like to Pay to be Down.... Plus I love my Members(( what ones I have that is)) lol.... They are like sisters to me.. Some like daughters.. hugsssssss
Babs, for me it's not a matter of notifying my members...my forum is open to the general public, and I have a huge following on facebook. That is why I wish there could be some sort of polite message that tells people that maintenance is being done. This is really frustrating....why why why do they do it on week ends???evrstrong
-------------------------
Evr, this isn't "planned" maintenance. Had it been planned, Babs, Iandi or Karrier would've been told by Harry and one of them would've informed us of that.
Evr, They are doing it on the weekend to get it checked and fixed now rather than on Monday or Tuesday, in which case your forum would be down for much longer.
There was no time to post a polite message as there was no advance warning of the system going down.
As I have explained in Message #165, the Aimoo Administrator does not work seven days a week. We are lucky that Harry acted on my notification and he was able to contact the Technicians.
Since Harry is not in the Aimoo Office at weekends, he cannot post any Announcements.
I am sure the Technicians are working their hardest to get Server 4 up and running again, rather than taking the weekend off.
Babs
Speaking for myself here... like others, I have a forum that I and other members couldn't access all day. I managed to email a couple of them and they passed the word on to others. No one whined, no one complained.
For me, it's not a life or death matter and not serious enough to warrant getting all bent out of shape over. All that reults from that is indigestion and jacking up the blood pressure. And that's not going to restore the service any faster.
So I'll be patient and let the techies do their thing. They'll get it up and running eventually.
someone should be onsight to fix things.
The Techicians ARE on site to fix it.
Babs
I did not mean to make people mad but most of us do not have the regular week to be on Aimoo. We have jobs as well and some of us go to school at night. We just want to be able to have things available to us.
LIKE
I did not mean to make people mad but most of us do not have the regular week to be on Aimoo. We have jobs as well and some of us go to school at night. We just want to be able to have things available to us.
Does your car ever break down, or your computer, refrigerator, washing machine, dishwasher, etc? If so, how long did it take to get them fixed?
I have had all those things break down recently and no one would work on them at weekends and/or overnight, as the Techs in Aimoo are doing.
Babs
If they are onsite to fix this....what is the ETC of Server 4 to be up and running?
I do not know. It is obviously taking longer than first thought.
As soon as there is any feedback, we will let you know.
Babs
I am locking this thread now. We will open it again when there is any Feedback.
Please do not start a new thread or post a reply elsewhere.
Babs
Babs
On that note, I am going offline for the evening now.
I hope all will be well for everyone.
Babs
Server 4 Forums are back online I am very pleased to say ... though posting is still very sluggish at the moment ... hopefully that shall improve asap ...
Yes Babs fingers & toes crossed ...
Feedback: That did not last long ... back to this Error Message:
Service Unavailable
HTTP Error 503. The service is unavailable
Today is another day for me and Server 4 seems to be fine.
Babs
The connection to the server was reset while the page was loading.
Getting heaps of
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
and its running very slow and Yes I have cleared and done all things you suggested when Barry couldnt access the group.
Server 4 Forums appear to be back to normal ... thank you Harry, Alice & the techs...
Cheerz
OZ
Is there some protocol or process in the works to help prevent this from happening again? What was the issue exactly on why the server went down? Has it been fixed completely or was a workaround (bandaid) put in place?
It works fine in the morning then slowly gets slower and slower as the day goes on.
Is this being looked into by the techs ?
And I keep being asked if |I want to sign out
second try
And I keep being asked if |I want to sign out
I have had that too and I showed Alice a screenshot. It has only happened to me in the Help Forum.
Below the Sign Out message, there was another one asking if I was sure I wanted to delete.
Those gremlins get everywhere.
I will let Alice know that others are seeing that message as well. You can remove the message/s by clicking the X but you probably figured that out already.
Babs
Babs

























