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Title:Missing Group
Views: 1634
<12>
Author
  • From:
  • United Kingdom
  • Registered: 30/10/2008
http://Cuddling.aimoo.com
My Surname target Managers Name Alanxxx

owners surname is gibbons Qwners Name Winexxx

the group was there yesterday 8/8/12

    
Date Posted: 08/08/2012 10:55 PM
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#1
  • From:
  • United Kingdom
  • Registered: 30/10/2008
how can a busy Diamond  forum suddenly just vanish overnight 
I believe the forum to be on Server 1 it has been here since the early days with Aimoo  and has in that time only ever been under 1 of 2 owners either myself Alanxxx or Winexxx 
Date Posted:09/08/2012 12:50 AM
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#2
  • From:
  • USA
  • Registered: 06/04/2001
Hi Alanxxx,
Firstly, we feel so sorry to hear that, and we have told our tech to help you dealing with this case. Could you please wait for some time?  We will tell the real situation as soon as we have got any feedback from our tech.

Thank you a lot.

Cindy




(Message edited by administrator On 09/08/2012 1:30 AM)
Date Posted:09/08/2012 1:26 AM
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#3
  • From:
  • England
  • Registered: 30/10/2008
Opps! http://Cuddling.aimoo.com
The forum dose not exist in Aimoo.

Yes Cuddlers Fun and Games is on Server 1
Please return or Diamond GroupWinexxx
Date Posted:09/08/2012 2:22 AM
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#4
  • From:
  • USA
  • Registered: 06/04/2001
Hello Wine.I'm sorry to tell you that we can't find any data of your missing forum and our new function delete forum log have no data about your missing forum.I'm very sorry about this.Can you PM me to tell me how many diamond you have left and I will check it with the history.Very sorry for this.
Alice
Date Posted:09/08/2012 2:44 AM
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#5
  • From:
  • England
  • Registered: 30/10/2008
If you click on Alanxxx posts in here you will see discussions back as far as 2010 about Cuddlers so dont tell me you can not find group!

Alan will be here to tell you about Diamond history!

Sorry but im sooooo upset right now..

Winexxx
Date Posted:09/08/2012 3:01 AM
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#6
  • From:
  • United Kingdom
  • Registered: 30/10/2008
I do not know how much diamond we have left but we have been diamond members for over 3 years
you must have some back up of our group data the group has existed in Aimoo since 2007 
Date Posted:09/08/2012 3:03 AM
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#7
  • From:
  • United Kingdom
  • Registered: 30/10/2008
I also notice that my posting history in here is inclomplete as I have posted more than 5 times into the help forums so Aimoo is losing recortds somewhere.
you must take periodic backups of the databases  there are years of data in our forum we would rather not have to lose
Date Posted:09/08/2012 3:08 AM
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#8
  • From:
  • England
  • Registered: 30/10/2008
I have posted many times in for help for my group see

http://forum1.aimoo.com/Aimoo_Help_Forum/Help-for-Admins/Missing-Threads-1-2141257.html


Please Return my group!!!
Date Posted:09/08/2012 3:19 AM
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#9
  • From:
  • England
  • Registered: 30/10/2008
I have posted many times in for help for my group see

http://forum1.aimoo.com/Aimoo_Help_Forum/Help-for-Admins/Missing-Threads-1-2141257.html


Please Return my group!!!
Date Posted:09/08/2012 3:19 AM
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#10
  • From:
  • United Kingdom
  • Registered: 30/10/2008
A question for the administration it there are any changes made to the database content are there not records kept to show what actions have been carried out.
somebody had deleted the records for cuddling or moved them or hidden them somebody must know what changes have been made to the data over night the 5years plus records or a group do not vanish by themselves especially as you have confirmed that you can see our diamond membership records

Date Posted:09/08/2012 3:32 AM
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#11
  • From:
  • New_zealand
  • Registered: 15/08/2011
 Yes group is missing as its not in my group lists anymore and I know it was there yesterday as I was there posting
Date Posted:09/08/2012 4:24 AM
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#12
  • From:
  • New_zealand
  • Registered: 15/08/2011
 CUDDLERS FUN AND GAMES

http://forum1.aimoo.com/Cuddling

this is the link to the forum
Date Posted:09/08/2012 4:31 AM
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#13
  • From:
  • New_zealand
  • Registered: 15/08/2011

This is a screenshot from Google to show that the group did exisit
Date Posted:09/08/2012 4:39 AM
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#14
  • From:
  • Australia
  • Registered: 11/11/2008

Thanks Averil. We already have the link but it leads nowhere now.

Alice feels really bad that this has happened. I too am very sorry. I am still hoping there will be some chance of having the forum restored. I just don't know.

Good luck to Wine, Alan and their members.

Babs
Date Posted:09/08/2012 5:21 AM
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#15
  • From:
  • England
  • Registered: 30/10/2008
I do hope Aimoo can restore our Group
Cuddlers has been open for over 14 years...first at MSN then transferred to here in 2008.
We have threads containing very personal poems, that where first posted over 10 years ago that are irreplaceable.
(more fool me I suppose not backing up myself)

This group has been a big part of my life,and now I have Cancer which is out of my control my group has been my one constant, my retreat, my support with my awesome friends /members.
Sorry to sound like I'm being pathetic.



Please please there has got to be some files somewhere, it cannot have just vanished.

Hugs Winexxx


Date Posted:09/08/2012 6:34 AM
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#16
  • From:
  • USA
  • Registered: 06/04/2001
Hi Wine,I feel very sorry about your lost forum.Now I have asked our tech checking our backup,he said he can have a try but he can't promise he can retrieve it.I hope your can provide more information for him to check it,such as categories and post titles... everything you can remembered just post it here.I will ask our tech to fix our backup and make it work better from now on.Sorry again.
Alice
Date Posted:09/08/2012 9:56 PM
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#17
  • From:
  • United Kingdom
  • Registered: 30/10/2008
Wine you do not sound at all pathetic you sound sincere and dedicated which I know that you are I still do not understand how this can happen how 5 years of data is lost how a critical keyfield is deleted by somebody on the database management team and suddenly a group no longer exists.  I am total dumbfounded that this is possible and that it is not recoverable which seems to be what I am currently being told.
Date Posted:10/08/2012 12:31 AM
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#18
  • From:
  • Australia
  • Registered: 30/06/2012
G'day Winexxx and Alanxxx, I am so very sad to see what you are going through.  Can you please try and post any information that may assist the techs in recovering the forum - such as the information Alice requested in her Post # 16 i.e.

I hope your can provide more information for him to check it, such as categories and post titles... everything you can remembered just post it here.

As Alice stated in her post - every bit of information could help.  Cheerz OZ
Date Posted:10/08/2012 1:03 AM
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#19
  • From:
  • England
  • Registered: 30/10/2008
Cuddlers Fun And Games

12 photo albums containing 100's of members graphics
Kept safe for them using our Paid Aimoo Disc Space

categories and post titles

Category 1 Welcome to All Members
Category 2..General(this is the place you will find us all posting and chatting)
Threads....
Goodmorning/Night/checkin/out
Vote for our Group
Request A Tag
Winners Pick Up Thread
On the Boards
Johnohs Jokes
Cuddlers Members Are stars
Smile
Potato Game
Got milk
Peas to Meet You
Adopt Me
Wine's Cupcakes
Dinomania
Snails Pace
Under Water Realm
By the Sea
Cuddlers Are #1
Summer Showoff
Guys V Girls
Wise Owl Game
Get Lucky
Who's Got the Cuffs
Jump on the Bed
On top
Slide Under
Bottoms Up
Whats your Mood
Hello From
Strawberry Picking
Relax In the Sun
Days Of The Week
Colour Post of the Day
Vampires Only
Pirates Only
Pass Gas
Last Cookie Game
Last Cherry Game
Who Stole the Cookies
Who' shot the Sherif
On line In Cuddlers
Lurking game
20 Mile Walk
Housework
Drinks Game
Pass the Parcel
RedLight Game
Hungry Hippo Game
Cry Baby
Baby Giggles
Diamond Game
Thoughts And Prayers
A Dogs Life
2012 England Olympics
Guys Guys Guys
Monkey Business
Animation Game
Gone fishing
Join us for Coffee or Tea
Circle Of Friends
Red Tag Showoff
Blue Tag Showoff
Black Tag Showoff
Brown Tag Showoff
Green Tag Showoff
Pink Tag Showoff
Purple Tag Showoff
Multi Tag showoff
There B Gold
Lets Cuddle
Gone Camping
Football Game
Penguin Love
Duck Goose Game
Siggy Piggy
Smilie Pyramid
Cuddlers Has a Flasher
Our group rocks
Wave If you love Our Group
Ice Treats
Hugs And Kisses
Whats your Weather today
Scatogories
Refreshing Sundae's
Lets Play Cards
Managers Hammer
I Believe In Faries
Friendship
How High Can We Go
Here Kitty
Animalmania
Cancer Awareness
Breast Cancer Awareness
Couples Thread
Support our Troops
Pass the Heart
Happy Poster
Last Word
Angel Or Devil
 

Category 3. Mailboxes approx 12


Category 4.Poems Posted Over The years
Approx 100 threads

In Memory of my Dad 5 Nov
In Memory Of My Mum 2ng Aug 1998
Remembering Mum
To My friends
A Kiss

etc....

Category 5 etc........
WWO Board
WWO Pick Up Board
Snags Board
U Tube Board
Fun Quizzes Board...100 + threads
Fun Links Board
Daily Trivia Board

1000's of graphics up loaded on to group hard drive
Over 100 posticons
over 100 smilies


**********
Is there any other info you need to find our Group???



Hugs Winexxx

 

Date Posted:10/08/2012 3:09 AM
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#20
  • From:
  • England
  • Registered: 30/10/2008
There is also a Cbox that is linked to our group
I have the account details if any of that can help

Im willing to give you the name password
so you can have a look

Also there are many graphics linked to group through Pbucket



hugs Winexxx
Date Posted:10/08/2012 3:15 AM
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#21
  • From:
  • Australia
  • Registered: 30/06/2012
G'day Winexxx, I shall given Alice a heads up about the information you have provided.  *Fingers crossed* for you. 
Just for your information I found a recent cached snapshot of your forum on Google & noticed your chatbox....




Here is the link if you would like to get a screenshot or snippets 
of the cache for your own records, as the snapshot may change as time goes on: 

http://webcache.googleusercontent.com/search?q=cache:HuuYvH18m54J:forum1.aimoo.com/Cuddling+http://cuddlers.aimoo.com&cd=1&hl=en&ct=clnk&gl=au

Cheerz OZ smiley10

Edited typo.



(Message edited by OZ_Sparklz On 10/08/2012 3:32 AM)
Date Posted:10/08/2012 3:30 AM
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#22
  • From:
  • England
  • Registered: 30/10/2008
Thank you Oz have done that
hugs Winexxx
Date Posted:10/08/2012 3:38 AM
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#23
  • From:
  • Australia
  • Registered: 30/06/2012
You are very welcome Winexxx.  I have now given Alice a heads up - further feedback shall be provided to you immediately upon receipt.  The best of luck to you.  Hugs OZ smiley10
Date Posted:10/08/2012 3:52 AM
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#24
  • From:
  • United Kingdom
  • Registered: 30/10/2008
can you not use one of the commercially available tool that have been designed to recover deleted data from disc drives
Date Posted:10/08/2012 3:53 AM
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#25
  • From:
  • United Kingdom
  • Registered: 30/10/2008
Has Aimoo established yet who was manipulating the database data during the 12 hour period when our group went missing and what that person or persons were actually doing   data does not just vanish it has to have been deleted by somebody. and there should be a record of the process in the database log.
Date Posted:10/08/2012 3:59 AM
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#26
  • From:
  • United Kingdom
  • Registered: 30/10/2008
I can confirm that the group was available for posting at 20:30 pm UK time on 8/8/2012 and was not available @ 05:00 on 9/8/2012 UK time so it was removed within that 9 hour window
Date Posted:10/08/2012 4:04 AM
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#27
  • From:
  • Australia
  • Registered: 30/06/2012
G'day Alanxxx, candidly I don't know the inner workings of how the techs deal with these sorts of issues on Aimoo.  I guess Alice the Aimoo Administrator will need to provide further feedback regarding your queries.  I do hope the issue will be resolved positively for you & Winexxx & your members.  Good luck.  Cheerz OZ  smiley10
Date Posted:10/08/2012 4:05 AM
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#28
  • From:
  • Canada
  • Registered: 01/11/2008
I'm an asst.manager in Cuddlers and from what I've read from top to bottom you're telling us the best you can do is constantly apologize?! It's beyond how the group was there in mid afternoon and by early evening it was gone! Sorry I sense 'someone?!' is not taking reponsibility for this, as group doesn't just disappear? Think you admin. should start doing some overtime! Carol aka Owl
Date Posted:10/08/2012 1:52 PM
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#29
  • From:
  • Australia
  • Registered: 03/04/2011
Hi
I am a MEMBER OF CUDDLERs-- just logged in to find the group has gone Missing.
WHat on gods name is going on--- apart from a lot of apologising you have done nothing --
If you deleted the group by mistake say so--- and then reinstage us---
I am not happy at all
Gabriele
Date Posted:10/08/2012 10:34 PM
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#30
  • From:
  • United Kingdom
  • Registered: 30/10/2008
1 further question  all of this dialogue is being carried out under the normal support forumI have noticed that I no longer have any access to the diamond support forum because I assume My Diamond forum is Missing I do hope no inist that this matter is being dealt with under Diamond support priorities.
Date Posted:10/08/2012 10:34 PM
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#31
  • From:
  • Australia
  • Registered: 11/11/2008

Alan, if you were a member of Diamond Support before, you should still be a member. However, I cannot see you on the Members List. Did you actually join? I can see Wine on the Members List.

The Techs are giving this their top prority. Alice is as mystified as you as to why the forum disappeared.

Babs

Date Posted:10/08/2012 10:52 PM
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#32
  • From:
  • United Kingdom
  • Registered: 30/10/2008
Babs I did join the diamond forum as I am the diamond subscriber for cuddlers,
 as to the forum disappearing somebody has had to have deleted a keyfield that linked to the group somewhere,  I am afraid that I do not believe in software gremlins only in either programming errors or operator errors I work in the communication industry in the design and supply of satellites  and I know the importance of having proper back up and recovery processes and procedures you cannot  send a support engineer into orbit easily to fix your satellite it has to be all done from the ground.
Date Posted:10/08/2012 11:12 PM
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#33
  • From:
  • Australia
  • Registered: 11/11/2008
Hi Alan, I am a Volunteer on the Help Forum and in Diamond Support and I don't know what goes on behind the scenes. I wish I could give you more information. Sorry.

Let me know if you apply to join Diamond Support again as I don't receive the applications but I can approve you from the Pending List.

However, please don't post the same issues there which have been discussed in this thread. Thanks.

Babs
Date Posted:10/08/2012 11:28 PM
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#34
  • From:
  • United Kingdom
  • Registered: 30/10/2008
Well Babs

That is one of the problems all of you volunteer's to a great job but you seem to have been placed in the front line while the real aimoo technical people are hiding in the background and its a shame but it is the volunteer staff that take to brunt of the disgruntlement of the members and not the people that are responsible for the problems
Date Posted:11/08/2012 3:02 AM
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#35
  • From:
  • United Kingdom
  • Registered: 30/10/2008
can I ask that as we are improving Aimoo for the benefit of all that start to adopt world class business practices.  firstly when there is a problem provide a daily status report what has been tried during the past 24 hours what has been achieved what will be tried in the next 24 hours.  this is not day three and we have had no progress report on aimoos investigation of the problem2 when ever there is planned work on any of the servers ensure at all users are informed in advance and given an estimate of the duration of the work so that all can know when there forum is not available.
three keep an accurate log of all work carried out on the database no matter hoe trivial it may seem and sometimes the consequences are more than was expected but if you know what was done to cause and outcome you have a much better change of reversing the situation.


Date Posted:11/08/2012 3:22 AM
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#36
  • From:
  • England
  • Registered: 30/10/2008
Any idea how things are going in finding or Group?

Update would be good please

Hugs Winexxx
Date Posted:12/08/2012 2:07 AM
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#37
  • From:
  • Australia
  • Registered: 11/11/2008
Sorry Wine. Alice doesn't work weekends. I am sure she will provide feedback as soon as she can.

Babs
Date Posted:12/08/2012 2:18 AM
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#38
  • From:
  • Australia
  • Registered: 11/11/2008

Hi Wine,

Can you please create a new forum. The Techs can retrieve lots of threads but not the forum itself.

Please post the link to your new forum here. Many thanks.

Babs
Date Posted:12/08/2012 7:18 PM
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#39
  • From:
  • United Kingdom
  • Registered: 30/10/2008
can our new forum please be created on server 1  as server 4 is very slow and we were happy with the service we were getting on server 1
Date Posted:12/08/2012 11:33 PM
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#40
  • From:
  • USA
  • Registered: 06/04/2001
Hi Alan,I have replied you via PM.Please check your PM.
Alice
Date Posted:12/08/2012 11:59 PM
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<12>